LEAP

The Story of Leap

The LEAP Journey

How Can LEAP Transform your business

Short-term 3-6 months

  • LEAP Initiation + HIT Classes
  • Level 1 Process Optimization
  • Setting up VMO (Value Management Office)
  • Creation of SEAL project teams

    • 10 -25% productivity gain

    OPTIMIZE CURRENT STATE PROCESSES AND WORKFLOWS

    Medium-term 6-12 months

  • Compounding optimization initiatives across multiple areas
  • Automation/Digitization of critical workflows
  • VMO playing a leading role in LEAP governance across multiple programs
  • Internalization of LEAP

    • 25%- 50% productivity gain

    COMPOUNDING GAINS ACROSS THE ORGANIZATION AND THE ENTERPRISE

    Long-term 12 months+

  • Business Process Redesign
  • Transformative Value Creation Streams
  • Optimized Workflows + Digitized Processes
  • Upskilled workforce
  • Enterprise Business Process Transformation
  • Culture of Innovation and Value focused mindset

    • 10 -25% productivity gain

    The Story of Leap

    LEAP is an integrated business transformation framework that strives to maximize value creation through the incorporation of tools and techniques from 3 core methodologies

    1. Lean 
    2. Agile
    3. Project Management

    What is the LEAP Value Triangle?

    The LEAP value triangle is an integrated approach for transforming an organization by empowering its people to streamline business processes and leverage technology to drive transformational improvement by maximizing value.

    The Story of Leap

    The LEAP journey is a 4-stage approach as to how LEAP can be implemented in an organization to drive transformational change both in the short-term and long-term

    Examples of LEAP projects

    Client

    Multi-national construction and engineering company

    Challenge

    Project management is not consistent across many teams and hence there is a lot of variation in project results

    Action

    Analysis of the current state project management workflow, proposed a combined training, process optimization and process digitization solution

    Result

    Changed PMO to VMO
    Creation of visual workflows and KPIs which improved project results

    Client

    Big box retailer

    Challenge

    The warranty claims department was outsourced to an off-shore team (11 individuals) which was having a lot of quality problems and customer complaints

    Action

    Process mapping of current state process Business Process Redesign Digitization of warranty claims process

    Result

    Introduction of 5s initially in one location and then scaled to all warehouses

    Client

    Big box retailer

    Challenge

    Remote support agents were struggling to provide consistent support to customers as they had to reference multiple SOPs and 3 different platform to retrieve information

    Action

    Mapping of all the critical decision logic flows Creation of an integrated tool (Excel) fault tree with drop down decision making

    Result

    Auditing of warranty claims is now being performed using an automated integrated tool run twice a week for 1 hour

    Client

    Multi-national manufacturer

    Challenge

    Warehouse locations were having operational challenges, resulting in many quality related issues such as shrink, safety issues etc.

    Action

    Introduction of 5s initially in one location and then scaled to all warehouses

    Result

    Within a 6 month time frame all warehouses had a standardized methodology to optimize their operations resulting in a drop in accidents and world class facilities

    Deployment Models

    Employee Skills Enhancement

    HIT Classes – Specialized training to teams of 5-10 individuals with a technical expert including practical exercises or actual work on a project of interest

    Champion Training – More comprehensive training in Project Management, Lean Process Improvement or Agile Project Management delivered via a 1 or 2 day workshop to teams of 5-10 individuals

    Process Digitization

    Localized Automation – Development of localized Excel Automation or Web Automation Tools aimed at individual or small team level

    Departmental Automation – Medium to Large process automation projects impacting a large team or multiple small teams

     

    Enterprise Transformation

    Process Optimization – Helping organization minimize process inefficiencies by as much as 50% across multiple business units usually multi-month deployment

    Process Digitization – Helping organizations digitize multiple workflows



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